Please read these Terms and Conditions ("Agreement") carefully before purchasing and using our educational video services ("Services"). This Agreement sets forth the terms and conditions that apply to your purchase and use of our Services.

Acceptance of Terms

By accessing or using our Services, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you may not access or use our Services.

License

Upon the purchase of our Services, we grant you a limited, non-exclusive, non-transferable license to access and stream the video content solely for personal, non-commercial use. This license does not grant you the right to reproduce, distribute, modify, or publicly display the content.

Payment and Fees

To access our Services, you agree to pay the specified fees as indicated on our platform. Payment can be made through the available payment methods provided. All fees are non-refundable, except as otherwise required by applicable law.

Content Availability

We strive to provide a wide variety of educational content for your learning. However, the availability of specific content may change without prior notice. We do not guarantee the continuous availability of any particular content or the entire catalog of our Services.

Non-Distribution

By using our services, you agree not to reproduce, distribute, modify, or create derivative works based on the content without obtaining our prior written consent.

User Conduct

You agree to use our Services in compliance with all applicable laws and regulations. You shall not engage in any activity that may disrupt, interfere with, or harm the integrity or performance of our Services. Additionally, you shall not attempt to gain unauthorized access to any portion of our platform.

Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our Services, you consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.

Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our Services. Our liability, if any, shall be limited to the amount paid by you for the Services.

Modification of Terms

We reserve the right to modify or update this Agreement at any time without prior notice. The most current version of the Agreement will be posted on our platform. Your continued use of our Services after any modifications to the Agreement constitutes your acceptance of such changes.

Termination

We may terminate or suspend your access to our Services at any time for any reason without prior notice. Upon termination, the license granted to you under this Agreement shall cease, and you must immediately stop using our Services.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with Singapore Law. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.

This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect the personal information of users ("User" or "you") who access and use our website ("Website"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our Website, you consent to the terms and practices described in this Policy.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, billing information, and demographic data when you register an account, make a purchase, or interact with our Website. Providing this information is voluntary, but certain features and services may not be accessible without it.

Usage Information

We automatically collect certain information about your interactions with our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the duration of your visits. This information helps us analyse and improve the performance and user experience of our Website.

Cookies and Tracking Technology

We may use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that enable us to recognize you and personalize your experience. You can manage your cookie preferences through your browser settings.

Use of Information

Personalization and Service Delivery

We may use your personal information to personalize your experience on our Website, provide the Services you request, process transactions, and deliver customer support. This includes sending you transactional emails, updates, and administrative messages.

Analytics and Improvements

We analyse user behaviour and preferences to improve our Website's functionality, content, and user interface. This analysis may involve the use of aggregated and anonymized data.

Marketing Communications

With your consent, we may use your email address to send you promotional materials, newsletters, special offers, or other marketing communications. You can opt-out of receiving these communications at any time by following the instructions provided in the emails or by contacting us directly.

Information Sharing

Service Providers

We may engage third-party service providers to assist with the operation of our Website and the provision of Services. These service providers may have access to your personal information but are obligated to handle it securely and in accordance with this Policy.

Legal Compliance and Protection

We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or investigate and prevent fraudulent or illegal activities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you and seek your consent if your information will be subject to a different privacy policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. Therefore, we cannot ensure the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information when it is no longer needed.

Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices. The revised Policy will be posted on this page with an updated revision date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at contactus@thescienceacademy.sg.